The University Quality Assurance and Performance Division is a specialized unit within universities that aims to improve the quality of education and university services, ensuring the application of academic and administrative performance standards. The division seeks to promote a culture of quality and ensure continuous improvement in all university activities, including teaching, scientific research, and administration. The tasks of the University Quality Assurance and Performance Division include the following:
- Implementing quality standards: Monitoring the implementation of approved local and international academic and administrative quality standards, ensuring alignment with the university’s strategic goals.
- Performance measurement: Evaluating the performance of academic and administrative departments through specific Key Performance Indicators (KPIs) and analyzing the results to take corrective actions when necessary.
- Academic accreditation: Working on meeting the requirements of local and international academic accreditation, ensuring the university’s reputation is enhanced and its academic programs are of high quality.
- Continuous development: Designing and implementing continuous improvement plans and programs based on the results of internal and external evaluations to raise performance levels in various fields.
- Self-assessment: Encouraging and organizing self-assessment processes for departments and colleges to ensure the improvement of education, scientific research, and services.
- Training courses and workshops: Organizing training programs and workshops for faculty members and administrative staff to develop their skills and ensure the application of quality standards.
- Report preparation: Preparing periodic reports on the level of quality and university performance, and presenting them to university management for appropriate strategic decisions.
- Surveys: Conducting surveys among students and faculty members about the quality of education and services provided, using these results to improve performance.
- Ensuring research quality: Supervising the quality of published scientific research and ensuring compliance with academic and research integrity standards.
The University Quality Assurance and Performance Division aims to develop and improve all aspects of higher education within the university, contributing to enhancing efficiency and achieving academic excellence.